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CRM Full client transfer -

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Hi Friends,

 

We have initiated a CRM full client transfer between sender and receiver system.

 

At one point of time , one of the last subactivity - Subactivity TD09P_CDPOS ( total sub activiites - 5818 ) under " Data Deletion Start in the Receiver System " got repeatedly terminated and was re-executing for almost ( 80 times ) .  so we stopped the client deletion manually using troubleshooting action. There was a job that got triggered and it shows that stop - client deletion has been set.

 

Applied a relevant note ( suggested by basis team ) :

 

  2167647 - Issues while executing activity "Start data deletion in Receiver System"

  2140191 - Data Deletion activity getting aborted.

 

And now the activity : " Data Deletion Start in the Receiver System " shows a status with Green flag ( scheduled/Released ) .

 

I tried to manually go in to trouble shoot and tried to execute " Reset stop for client deletion" . It gives a message that an activity started but I do not see any jobs in the receiver system that is executing.

 

Also the flag for activity " Data Deletion Start in the Receiver System " still shows up not allowing me to proceed further. When I try to re-execute this activity , it says the acitivity is still on 'Release/Scheduled'.

 

** I am attaching few screen shots that might help you to understand the issue **

 

Appreciate if you can help me with this issue.


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